Shopify Customer Retention Report
Measure customer retention rates and repeat purchase behavior
30-day free trial • No credit card required
Why Customer Retention Matters for Your Shopify Store
Retaining existing customers is 5-7x cheaper than acquiring new ones. High retention rates indicate product-market fit and customer satisfaction.
How DashAI Helps You Track Customer Retention
Ask 'Show me retention rate by cohort' or 'What's my repeat purchase rate?' and DashAI visualizes your retention metrics.
How It Works
DashAI analyzes your complete customer purchase history to calculate lifetime value, retention rates, and buying patterns. Ask questions like 'What's my average customer LTV?' or 'Show repeat purchase rate by product' and get instant customer insights.
Connect Your Store
Install DashAI from the Shopify App Store. We sync your data securely with read-only access.
Ask About Customer Retention
Type questions about customer retention in plain English. No SQL or technical skills needed.
Get Instant Insights
Our AI creates the perfect visualization. Add to your dashboard for ongoing tracking.
Customer Retention Report Features
Everything you need to track and analyze customer retention for your Shopify store.
Customer Lifetime Value Tracking
Know exactly how much each customer segment is worth over their entire relationship with your store. Identify high-value customers early and understand what drives long-term value.
Retention & Churn Analysis
Track how many customers come back for repeat purchases and when. Identify the critical window for re-engagement and understand what keeps customers loyal.
Customer Segmentation
Automatically segment customers by purchase behavior, order value, frequency, and recency. Build RFM analyses and identify your VIP customers with simple questions.
Cohort Analysis
Compare customer groups by when they first purchased. See how different acquisition periods perform over time and identify trends in customer quality.
Example Customer Retention Queries
Just type these questions in DashAI to get instant answers
"What's my customer retention rate?"
"Retention by customer cohort"
"Retention trends over time"
"Which products drive retention?"
Frequently Asked Questions
Common questions about tracking customer retention in DashAI.
How is customer lifetime value calculated?
DashAI calculates LTV as the total revenue from a customer across all their orders. You can view average LTV, LTV by segment, LTV by first product purchased, and LTV trends over time.
Can I identify my VIP customers?
Yes, simply ask 'Who are my top customers?' or 'Show customers with LTV over $500'. DashAI ranks customers by total spend, order frequency, or any metric you choose.
How do I track customer retention?
Ask about repeat purchase rate, customer retention by cohort, or time between purchases. DashAI shows what percentage of customers return and how long it typically takes.
What's the difference between retention and churn?
Retention measures customers who return; churn measures those who don't. DashAI tracks both, helping you understand customer loyalty and identify at-risk customers before they leave.
Start Tracking Customer Retention Today
Get instant customer retention insights with AI-powered analytics. No setup required.
No credit card required • Cancel anytime