Customer Metrics
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Shopify Customer Retention Dashboard

Measure customer retention rates and repeat purchase behavior

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Why Customer Retention Matters for Your Shopify Store

Retaining existing customers is 5-7x cheaper than acquiring new ones. High retention rates indicate product-market fit and customer satisfaction.

How DashAI Helps You Track Customer Retention

Ask 'Show me retention rate by cohort' or 'What's my repeat purchase rate?' and DashAI visualizes your retention metrics.

How It Works

DashAI analyzes your complete customer purchase history to calculate lifetime value, retention rates, and buying patterns. Ask questions like 'What's my average customer LTV?' or 'Show repeat purchase rate by product' and get instant customer insights.

1

Connect Your Store

Install DashAI from the Shopify App Store. We sync your data securely with read-only access.

2

Ask About Customer Retention

Type questions about customer retention in plain English. No SQL or technical skills needed.

3

Get Instant Insights

Our AI creates the perfect visualization. Add to your dashboard for ongoing tracking.

Customer Retention Dashboard Features

Everything you need to track and analyze customer retention for your Shopify store.

Customer Lifetime Value Tracking

Know exactly how much each customer segment is worth over their entire relationship with your store. Identify high-value customers early and understand what drives long-term value.

Retention & Churn Analysis

Track how many customers come back for repeat purchases and when. Identify the critical window for re-engagement and understand what keeps customers loyal.

Customer Segmentation

Automatically segment customers by purchase behavior, order value, frequency, and recency. Build RFM analyses and identify your VIP customers with simple questions.

Cohort Analysis

Compare customer groups by when they first purchased. See how different acquisition periods perform over time and identify trends in customer quality.

Example Customer Retention Queries

Just type these questions in DashAI to get instant answers

"What's my customer retention rate?"

"Retention by customer cohort"

"Retention trends over time"

"Which products drive retention?"

Frequently Asked Questions

Common questions about tracking customer retention in DashAI.

How is customer lifetime value calculated?

DashAI calculates LTV as the total revenue from a customer across all their orders. You can view average LTV, LTV by segment, LTV by first product purchased, and LTV trends over time.

Can I identify my VIP customers?

Yes, simply ask 'Who are my top customers?' or 'Show customers with LTV over $500'. DashAI ranks customers by total spend, order frequency, or any metric you choose.

How do I track customer retention?

Ask about repeat purchase rate, customer retention by cohort, or time between purchases. DashAI shows what percentage of customers return and how long it typically takes.

What's the difference between retention and churn?

Retention measures customers who return; churn measures those who don't. DashAI tracks both, helping you understand customer loyalty and identify at-risk customers before they leave.

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Start Tracking Customer Retention Today

Get instant customer retention insights with AI-powered analytics. No setup required.

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